Welcome to L3 Boutique’s Return Policy page. Your satisfaction is our number one priority. If you have any questions regarding our policy, please feel free to email us at L3boutique@outlook.com. If you have any questions regarding our items, please contact us before placing your order. This email is checked often, and we will respond quickly.
Return Policy
At L3 Boutique, we understand that sometimes item you ordered isn’t as perfect as you thought. We are happy to accept returns for a REFUND within 14 days of purchase and for STORE CREDIT within 30 days for the item(s) returned. Please review our full return policy below.
Free prepaid return labels are for US orders only.
Items marked FINAL SALE may not be returned, refunded, or exchanged.
All returns/exchanges must be done within 15 days of purchase for a refund and within 30 days for store credit.
Items must be unwashed, unworn, and unaltered. If items appear worn, have makeup or other stains, excessive pet hair, or smell of smoke or perfume, your return WILL NOT be accepted and will be returned to you at your expense.
NON-RETURNABLE: Final sale items, Jewelry, and Hats.
Damages must be reported within 3 days of receiving merchandise. Please contact L3boutique@outlook.com for assistance.
L3 Boutique reserves the right to charge a flat $15.95 restock fee for excessive returns or exchanges. This pertains to a return rate over 75%. This allows us to continue to provide our customers with opportunity for Free Shipping AND Free Returns. Damaged items excluded.
L3 Boutique reserves the right to terminate accounts in its sole discretion.
Store credit expires 2 years after it being issued.
Items not meeting the above guidelines will be returned to you at your expense; after 30 days all non-returnable merchandise will be donated. For additional information on returns, or if you have a question that wasn’t answered, please email us at L3boutique@outlook.com.